Privacy Policy 

Data of a personal nature

In accordance with the law on Information Technology, Files and Liberties, the automated processing of personal data from the site has been declared.

The information provided on the forms is subject to computerized processing intended to meet the needs of our customers, hotels, bed and breakfasts, cottages … You can oppose the processing of data concerning you.

Within the framework of its activity, the company AU COQ DU BONHEUR, whose head office is located at 79 rue Bellevue, Magog, Quebec J1x 3H3, collects and processes information, some of which is qualified as “personal data”. AU COQ DU BONHEUR attaches great importance to the respect of privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

Personal data

On the website www.aucoqdubonheur.com and www.reservit.com, there are 2 types of data that can be collected:

  •  Data transmitted directly
    These data are those that you transmit to us directly, via a contact form or by direct contact by email. The fields “first name and surname”, “message” and “email” are mandatory in the contact form.
  • Data collected automatically                                                                                                                                                                                                                         During your visits, once you have given your consent, we may collect “web analytics” type information relating to your navigation.

Confidentiality

 

AU COQ DU BONHEUR may use the user’s IP address in cooperation with its host in order to identify the user, if it deems it necessary to ensure compliance with its General Terms of Use or to protect its services, its customers or upon request from the legal authorities.
The user is informed that, during his visits to the site, a cookie may be automatically installed on his browser. A cookie is a block of data that does not allow the user to be identified but is used to record information relating to the user’s navigation on the site. As the cookie indirectly collects information about the user, the latter also has the right to consult, withdraw and modify it.

AU COQ DU BONHEUR collects the email addresses of people who send us emails. AU COQ DU BONHEUR may also collect information that is provided when the user responds to forms and surveys. This information may contain personal data, such as your address, telephone numbers or email address. Your consent may be withdrawn at any time, except in the case of an ongoing business relationship with the company.

AU COQ DU BONHEUR does not sell or rent any personal data.

Use of the data

 

The data you provide directly to us is used for the purpose of contacting you again and/or in connection with your request. The “web analytics” data are collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, the consultations and the possible errors in order to constantly improve the experience of the users. This data is used by AU COQ DU BOHEUR, responsible for data processing, and will never be transferred to a third party or used for any other purpose than those detailed above.

 

Legal basis

 

Personal data are collected only after mandatory consent of the user. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.

 

Cookies

Here is the list of cookies used and their purpose:

  •  Google Analytics cookies (exhaustive list) : Web analytics
  • Complianz : Allows to keep in memory the fact that you accept cookies so that you will not be bothered the next time you visit.

 

Your rights concerning personal data

You have the right to consult, request modification or deletion of all your personal data. You can also withdraw your consent to the processing of your data. The data will be stored for the duration of your visit, your IP address, your browser type and version. The technology used is the cookie.

 

Contact

For any question relating to your personal data or for any withdrawal, it is advisable to contact AU COQ DU BONHEUR by email at info@aucoqdubonheur.com

 

 

 

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We look forward to welcoming you

Whether you have a special occasion to celebrate, a stay with friends or family to organize or a reunion with co-workers to plan, we can offer you a package adapted to your needs. Call us to discuss the different possibilities.